MGMT 6100 Operations Management

Dr. Z. Radovilsky, Fall Quarter 2008

C O U R S E   O U T L I N E

INTRODUCTION 

Today is an exciting time for the study of operations management. The tough global competition requires companies to be extremely responsive to the needs and expectations of customers. In addition, many companies today are in a period of rapid changes brought about by technological breakthroughs, business globalization, and extended supply chains. In such a time, the role of operations management in facing these challenges and maintaining a competitive edge become even more important. Professionals must be capable of continuously improving quality of products and services, reducing cost and eliminating waste of resources, speeding up introduction and delivery of new products to the markets, and improving operations and supply chain processes. 

This course will introduce and discuss in depth critical strategic and tactical decisions in operations management. If you choose to specialize in the field of operations and supply chain management, this course will provide you with important knowledge and skills to be an effective manager. If you’d like to specialize in another field such as marketing, finance, computer information systems, accounting, or human recourses, what you study in this course will be also important for you. Operations management constantly interacts with other business functions. The knowledge and skills of operations management methods and approaches will help you to analyze and solve problems in other business functions. 

COURSE OBJECTIVES

• Present to students the main concepts and approaches of operations management in both manufacturing and service organizations
• Introduce modern systems and approaches of managing operations in these organizations
• Motivate and train students to apply various quantitative and qualitative methods of managing operations

LEARNING OUTCOMES

• Develop and expand students’ ability to understand and apply the concepts and approaches of operations management
• Develop essential skills of managing and improving operations decisions in manufacturing and service organizations
• Acquire working knowledge of a variety of methods, tools, and software used in managing and improving operations management decisions 

PREREQUISITE

• MGMT 6000 or MGMT 3100.

TEXT

• Operations and Supply Management, by F. Robert Jacobs, Richard. Chase, and Nicholas J. Aquilano, McGraw Hill Irwin, 12th Edition, 2009.

• The textbook will be used to understand the core issues and topics in the course. More up-to-date information will be presented in the lecture materials, cases and readings 

SCHEDULE

REQUIRED ASSIGNMENTS

The case studies will be presented by the instructor during the class sessions.

TERM PROJECT

• The term project is due on December 2. The project requirements will be discussed during the first and second class sessions.

GENERAL INFORMATION

GRADING SYSTEM

The final grade in the course will be based on the maximum of 500 points with the following breakdown:

• Case studies handed in, 50 points maximum each for a total score of 200 points. The FOUR best case scores will be added to the total score. 
• Term project, 100 points maximum.
• Two examinations (midterm and final), 100 points maximum each for a total of 200 points.

The final grades will be as following:

• "A"--450 points and up (90%)

• "A-"--435-449 points

• "B+"--420-434 points

• "B"--400-419 points (80%)

• "B-"--385-399 points

• "C+"--370-384 points

• "C"--350-369 points (70%)

• "C-"--335-349 points

• "D+"--320-334 points

• "D"--300-319 points

• "F"--below 300.